Need help with an issue? Try searching our FAQ’s first, they have answers to our most common questions. If you’d like to send us an email, please click here.
Q1: How can I get some samples? Free or not ?
A1: We can send some normal samples, absolutely free.
Q2: What is your delivery time ?
A2: Generally, 1-2 weeks after confirmation of your deposit payment.
Specific time depends on order items and order quantity.
Q3. Can our company make customized Wall Panel?
A3:Yes, we can customized wall panel according to photos and size provided by clients. The material and color can be changed as clients’ requests. We welcome OEM orders.
Q4. What’s our payment term?
A4:Our payment term is by T/T 30% deposit, 70% balance must by T/T before shipment. Our price is based on FOB or CIF.
Q5. Can you guarantee your products?
A5:Yes,we guarantee your 100% satisfaction on all our products. We have more than 15 years’ experienced workers. We are certified
by ISO9001 ISO45001 ISO14001 certification, good quality guarantee.